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South Asian Research Journal of Business and Management (SARJBM)
Volume-7 | Issue-03
Original Research Article
The Role of Conflict Management in Improving the Organizational Work Environment: An Applied Study at the University of Tikrit
M. Muntaser Hassan Mohammed Khaled, Sherif Nayef Taha, Roy Ahmed Ibrahim
Published : May 23, 2025
DOI : https://doi.org/10.36346/sarjbm.2025.v07i03.007
Abstract
Abstract: This study aims to analyze the role of conflict management in enhancing the organizational work environment by examining the relationship between conflict management and the organizational work environment. The study adopts a descriptive-analytical approach, utilizing a questionnaire as the primary tool for data collection from a sample of 150 employees and academics from the University of Tikrit. The data were analyzed using multiple linear regression to test the relationships between variables and identify the key influencing factors. The findings revealed a statistically significant positive relationship between conflict management and the improvement of the organizational work environment. Effective conflict management was shown to contribute to enhanced collaboration, increased productivity, and support for a positive work environment. The results also emphasized the importance of management's role in supporting conflict management strategies and providing appropriate training to address challenges arising from conflicts in the workplace. The study recommends fostering a culture of constructive conflict resolution, training employees and leaders on effective conflict management strategies, and ensuring proactive and sustainable managerial intervention in handling conflicts.

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