Significant advances have been seen in the field of cybersecurity in various institutions globally. However, there are still challenges to setting standards and rules to avoid related problems, due to the use of social engineering. Thus, raising awareness of social engineering methods is considered vital to mitigate the negative impact of social engineering. The aim of this study is to investigate the level of awareness of the concept of social engineering in the city of Jeddah. This study was conducted using an online questionnaire to collect and analyze data. It has been found that there is a lack of awareness, and this issue must be addressed before it escalates.