This research examines students’ satisfaction towards the service quality of cafeterias in higher education institutions. The study combines the SERQUAL model and PERVAL scale to study the students’ satisfaction. Data for this research was collected through self-administered survey questionnaires from five higher education institutions located in the State of Selangor in Malaysia. The results showed that only assurance of the education institutions is significantly associated with the students’ satisfaction and other factors, namely, tangibility, reliability, responsiveness, empathy and price value are not significantly associated. It is therefore suggested that education institutions should enhance these factors to improve the students’ satisfaction towards service quality of their cafeterias.